16. Who should I contact if I face any issues with the HealthTrack SG app?

If you are facing issues with the HealthTrack SG app, please refer to the in-app user guide for troubleshooting steps. On the HealthTrack SG app, tap on the customer support icon on the top right-hand corner, and select the User Guides. Refer to the relevant section for information.

If problems persist despite troubleshooting effort, please contact ConnectedLife's customer support at [e-mail]. Please provide detailed information about the issue, including any error messages encountered, to facilitate prompt resolution.